• Raise Awareness of Awareness

    By Dominic on February 15, 2014
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    As designers, we hear about the power and importance of empathy. The importance of sharing in a customer’s experience is an oft-discussed aspect of experience design. But before empathy can take place, we must have awareness. The ability to consciously perceive:

  • Designing with Data

    By Dominic on December 5, 2013
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    Visualizing data is a fantastic method for both uncovering the foundational insights that inform the story as well as telling the story itself, and it is a technique that is close to my heart. As such, it was the obvious choice for our weekly department rendezvous focusing on professional development and sharing.

  • Cultural Forecasting

    By Dominic on December 2, 2013
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    I recently attended Quartz’s Next Billion forum, a gathering of global business leaders who will be directly affected by the rest of the world coming online. As a designer in the digital arena and a lover of culture, I was particularly interested in how this future was presented: How will cultures mix on these platforms? Will they unify? Will a completely separate locationally independent culture emerge? How will design enable or challenge these progressions?

  • R.I.P. Old Blog

    By Dominic on October 22, 2013
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    Not really…All the old posts are still here. I’m simply restructuring my site to be less blog oriented. That doesn’t even mean I’ll write any less, but rather that it simply won’t be the initial focus of the site.

  • Paradox: Tangible Evidence for Intangible Deliverables

    By Dominic on October 22, 2013
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    How do you evidence craftsmanship within intangible design practices? You can’t simply point at it; there’s nothing physical to see. You also can’t always tell your client how it will work. Although you may know it front to back, the straightforward list of touchpoints and events is so long and/or detailed that it can be hard to follow or just downright confusing.

  • Synthesize with Perspective

    By Dominic on May 8, 2013
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    To synthesize research effectively a designer must have a perspective. In today’s world of digital information collection tools, a wealth of relevant information can be collected very quickly. However, as the Big Data push can attest to, all the data in the world is useless unless you do something with it. To that end, one must be able to tell

  • Predictably Irrational

    By Dominic on April 25, 2013
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    As an aside, we’ve started a book club at andCulture. This is the second book we’ve read; the first being A Whole New Mind. Next is my choice and I am planning on suggesting the Paradoxes of Group Life. It’s a way for those of us practicing Experience Design and Strategy to continue to strengthen our knowledge base and discover